Shipping policy
AUREVANI Shipping Policy
Made-to-Order Fulfillment
Most AUREVANI apparel is produced specifically after an order is placed.
Because items are made to order, please allow time for both production and shipping.
Estimated delivery dates displayed during checkout are estimates and are not guaranteed delivery dates.
Order Processing
Orders may enter production shortly after checkout.
Once an order has entered fulfillment, changes to the product, size, color, shipping address, or cancellation may no longer be possible.
Please review all order information carefully before completing your purchase.
Shipping Rates
Available shipping methods, estimated delivery times, and applicable shipping charges are displayed during checkout.
Shipping costs may vary based on the destination, products ordered, fulfillment location, and selected shipping method.
Tracking
When tracking information is available, customers will receive tracking information after the order ships.
Tracking activity may take time to update after a shipping label has been created.
Delivery Estimates
Production and transit times may vary based on product availability, order volume, destination, carrier conditions, weather, holidays, customs processing, and other circumstances outside AUREVANI's direct control.
We do not guarantee delivery by a particular date unless expressly stated otherwise.
Incorrect Addresses
Customers are responsible for entering a complete and accurate shipping address at checkout.
AUREVANI is not responsible for delays or failed delivery resulting from incorrect or incomplete shipping information supplied by the customer.
If you notice an address error, contact us immediately. Address changes cannot be guaranteed after fulfillment begins.
Lost or Damaged Shipments
If tracking indicates an unusual delay, loss, or delivery issue, contact us with your order number.
If an item arrives damaged, please retain the item and packaging and provide clear photographs so the issue can be reviewed.
International Orders
International orders may be subject to customs processing, import taxes, duties, or other charges depending on the destination.
Unless explicitly stated otherwise during checkout, customers are responsible for charges imposed by their local authorities.
Split Shipments
Items within the same order may occasionally be produced or shipped separately.
If this occurs, you may receive multiple tracking numbers and deliveries.
Contact
Shipping questions can be sent to:
AUREVANI
[YOUR SUPPORT EMAIL]